You ordered a license and received the following message: “acc_email_exists.”
In this case, a Unipark account linked to your email address already exists. Because the email address for each account must be unique (i.e. it can only be present once within the system), you need to order a new license using a different email address, or change the email address linked to your existing account.
If you don’t need an additional license, please check your existing access and cancel the additional order using the cancel button in the order confirmation area. Otherwise you will receive an additional invoice. If you have not received an order confirmation email, please check your SPAM folder. If you don’t find the email here either, please contact our payment provider, Cleverbridge.